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Practice Management

Mrs Ann-Marie Pryce

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Mrs Susan Phipps

Assistant practice manager who supports the practice manager to run the practice.

Administration

Mrs Kate Delaney  - Senior Practice Administrator

Mrs Leanne Milton - Practice Administrator

Mrs Angela Askew - Practice Secretary, Manor House Lane

Miss Emma Clark -  Secretary / Administrator, Marston Green

 

Reception

Mrs Karen Martin

Mrs Mary Mitchell 

Mrs Nicola Pilsbury

Mrs Fiona Roscorla

Mrs Pat Gibson

Mrs Kim Dyson

Mrs. Julia Bevan  

Mrs Emma Smith

Mrs Deborah Power

Mrs Audrey Warom

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

 
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