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 Due to the increased workload on 111 / BADGER and A&E,  North Solihull practices have joined together to offer telephone consultations to patients who have urgent medical problems that can not wait until surgery reopens. Saturday and Sunday  9 am to 12 midday please call 0121 770 4484 and a clinician will call you back for a consultation. Outside of these times when we are closed please call surgery and listen to up to date advice re out of hours contacts. Have a good weekend. 

Stay Safe.

Communication Aids

Birmingham Integrated Language & Communication Services

The following services are available to practices through the BILCs team,  commissioned and funded by NHS Solihull CCG. 

BILCS website

As well as interepters BILCS are now offering additional services available to our patients free of charge
Specifically for LD and for Non Hearing Patients we can provide:

· British Sign Language (BSL)/English Interpreters (NRCPD Registered)

· Lip-speakers (NRCPD and/or Association of Lip-speakers Registered)

· Deafblind Interpreters: Visual Frame, Hands-on or Manual (NRCPD Registered)

· Speech-to-text operators (Palantype and SpeedText) (NRCPD/BIVR or AVSTTR Registered)

· Note-takers (electronic and manual [hand-written]) (NRCPD Registered)

· Deaf Relays (Language intermediaries for Deaf people who are not fluent in BSL)

· BSL/English translations (video, DVD, website etc)

· Translation including Braille Transcription (Provided by RNIB WebDocs platform)

· Sign Supported English (SSE) Interpreters

· Deaf Advocates

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