Noticeboard

Communication from BSol CCG 

Our local CCG have asked us to communicate the information below to our patients.

“The government has announced that all people over 18 are now eligible for a COVID-19 booster vaccine. We have been instructed to focus on the most vulnerable patients in the first instance. You will be contacted to invite you for your vaccine when we are ready to give it to you. We kindly ask that you do not call your GP practice and be assured you will be called in the forthcoming weeks for your vaccine.”

Complaints Procedure

Complaints

Customer service formWe make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.

Information on making a complaint

Complaints form



 
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