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END OF MAY BANK HOLIDAY WEEKEND TELEPHONE CONSULTATIONS


 Due to the increased workload on 111 / BADGER and A&E North Solihull practices have joined together to offer telephone consultations to patients who have urgent medical problems that can not wait until surgery reopens. Saturday, Sunday and Monday 9 am to 12 midday please call 0121 770 4484 and a clinician will call you back for a consultation. Outside of these times when we are closed please call surgery and listen to up to date advice re out of hours contacts. Have a good Bank Holiday weekend. 


Stay Safe.


Complaints Procedure

Complaints

Customer service formWe make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.

Information on making a complaint

Complaints form



 
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