Noticeboard

Recommended communication from BSol CCG re Covid Booster increased Roll Out


In line with the Government’s announcement, the NHS is aiming to offer every adult the chance to book a COVID-19 booster vaccine by the end of the year. This means our practice is now prioritising the booster rollout. 


As part of this, some of our routine services may be stood down temporarily to allow us to focus on protecting as many patients as possible. 


We are still there for anyone who may need care for an urgent need, but would ask for patience as we support this key national priority over the coming weeks. We hope to be able to stand back up any services as soon as possible and will update this page as soon as we know more. 


Please don’t forget there are many services available for you, depending on your condition. These include: 



  • Self-care – This is the best choice to treat minor illnesses and injuries such as hangovers, coughs, colds, grazes, small cuts or sore throats. Many of these can be treated at home, simply with over-the-counter medicines and plenty of rest.

  • Pharmacy – Pharmacists can give advice on and treat a range of symptoms. They can support you with things such as diarrhoea, earaches, painful coughs, sticky eyes, teething and rashes.

  • NHS 111 – You can access 111 online or via the telephone. This is for any urgent but non-life threatening health concerns. They will be able to signpost you to the relevant service and provide advice where appropriate, or book you in to an Urgent Treatment Centre.

  • A&E / 999 – You should only attend A&E or dial 999 in a life-threatening emergency such as severe bleeding, breathing difficulties and severe chest pain. 


If you are now eligible for your COVID-19 booster please book it as soon as you can. It is vital as many people as possible get boosted as soon as possible. Please do not ring the practice regarding your boosters, instead visit https://www.birminghamandsolihullcovidvaccine.nhs.uk/ or call 119 to book an appointment or to find a walk-in clinic near you. You can also find out more about who is eligible, how the vaccine is given and other frequently asked questions. If you are a housebound patient, there is a community team which will be coming out to you to vaccinate you, so please do not contact your GP as the team will be making contact with you.


Practice Management

Mrs Ann-Marie Pryce

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Mrs Susan Phipps

Assistant practice manager who supports the practice manager to run the practice.

Administration

Mrs Leanne M - Practice Administrator & IT

Mrs Angela A - Practice Secretary, Manor House Lane

Miss Michelle A - Administrator

 

Reception

Mrs Mary M

Mrs Nicola P

Mrs Fiona R

Mrs Pat G

Mrs Kim D

Mrs. Julia B 

Mrs Deborah P

Mrs Katy S

Mrs Emma U

Mrs Billie C

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

 
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