Online Services
New Online Consultation Service
GP Appointments/ Admin Queries/ Prescription requests – changes from October 1st 2025
Right person, right time, first time!
We have changed how you contact and get help from the surgery. All requests for non- urgent GP appointments, as well as questions about administration will need to be submitted through an online forms. You can find these forms on oursurgey website, via the NHSapp, by calling us, or visiting the surgery in person.
Click LINK for help submitting an online request
What happens next?
Your request will be reviewed by a GP and you will receive a response within 1 Working day .
For urgent help, call the surgery. If the surgery is closed then visit NHS 111 online. In an emergency call 999.
Online forms are open from 08.00am - 18.30pm Monday - Friday.
NHS Birmingham and Solihull ICB
Have Your Say!
Compliments, concerns and complaints :: NHS Birmingham and Solihull
Email: bsol.patientexperience@nhs.net
Telephone: 0121 203 3313
Write to: NHS Birmingham and Solihull Integrated Care Board, Patient Experience and Complaints Team, Alpha Tower, 8th Floor, Suffolk Street Queensway, Birmingham, B1 1TT
Healthwatch Birmingham and Solihull
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Page created: 15 August 2022